What's New

Separated each component's database to improve platform stability and scalability.

Configurable password rules, daily dashboards, conversation assignment by default, and faster desk-phone turnaround.

Block spam numbers, drag-and-drop attachments, a refreshed compose bar, better saved messages, and conversation assignment on iOS.

Behind-the-scenes inbox stability improvements.

Manage your team and user groups on the web, plus connectivity and infrastructure improvements.

Smarter duplicate handling for the Hint integration, and faster incoming-call connection.

Tag-based autoresponders for more targeted automatic replies.

The Elation integration, live call recording, phone-tree call redirects, and configurable call screening.

Call events now appear as distinct system events in the thread.

Spruce Fax, smarter autoresponder notifications, richer message details, page-resolution tracking, and auto-assignment.

Conversation assignment, autoresponder throttling, and notification improvements.

Contact groups for call routing, configurable call availability, and in-settings autoresponders.

The Spruce VoIP phone system launches, with multi-number management and an improved ring list.