• Manage your team and user groups on the web: Manage Team is a new Settings page where you can view all the teammates on your account, invite new teammates, and view all the User Groups in your organization. Administrators can also go here to create new User Groups and move teammates between them. Learn more
  • Improved handling of network connectivity issues on web: Did the web app intermittently refresh for you or get stuck with a constant loading indicator from time to time? We've worked hard to ensure that the web application better handles temporary blips in your internet connection or other connectivity issues in communicating with our server in the cloud. The refreshes should be greatly reduced now.
  • Infrastructure improvements: We have made significant changes to our infrastructure only to better serve you. You should notice no changes to the platform, but the changes were introduced to make our lives easier to build product for the future. For those of you interested, with these changes come reduced operational complexity in running our platform, automated recovery for our internal components, and improved coordination between all the components that run in orchestration to power the Spruce platform.
  • Quicker voicemail/phone tree prompts: We have made improvements to how we service the voicemail and phone tree recording prompts such that they load significantly faster for the caller! This means a snappier experience for any caller to a phone number that has a phone tree on Spruce or when a call ends on a voicemail prompt.