What's New

Group SMS conversations with up to 10 participants.

Add hyperlinks to secure messages, and record phone calls automatically.

Self-service call flows and phone trees, an emoji picker on web, the Akute Health integration, saved-message invites, and a new Yealink desk phone.

Caller ID now shows on all Yealink desk phones.

Faster, more accurate voicemail transcription, clearer international calls, vCard texting, and the Keragon integration.

Patients can schedule messages, and admins can oversee Pages for their whole team.

The Spruce API now supports webhooks.

A dedicated desktop app for Windows and Mac.

Transfer outbound calls to any number or desk phone extension.

Send unknown callers straight to voicemail.

Introducing the Spruce referral program — give and get account credit.

Delete, remove, and restore messages in a conversation.

Better search, two new Yealink desk phones, trusted calling and texting, and API access to all conversations.

A new message-post API to trigger Spruce messages from other systems.

Dark mode arrives, plus holiday and one-time exceptions for your schedules.

Create and manage your own schedules for auto-replies and phone trees.

New Bulk Messaging and Scheduled Messages tabs on the web.

Merge contacts, send audio messages, the Spruce API public beta, web push notifications, and more.

Upload your own phone tree greetings, and securely message other Spruce clinics.

New admin and team management tools, tag management, full contact and inbox scrolling, bulk contact import/export, and filter improvements.