• Better handling of duplicates in Hint: Previously, if you already had a patient conversation in Spruce, and then that patient went ahead and signed up on Hint, the Spruce-Hint integration would create a duplicate record in Spruce for that patient. With this change, the system notifies you of the potential duplicate and encourages you to link the conversation to the existing record in Hint. Learn more.
  • Faster connection for incoming calls: We have improved the time it takes for an incoming call to ring desk or cell phones for some of you.