• Workflow Automation: You can now build automated workflows that use when/if/then logic to accomplish more work with less effort in Spruce. Find details and examples in our Workflow Automation article.
  • Spruce Buttons: As part of Workflow Automation, Spruce Buttons allow you to give patients structured options within messages, each of which can trigger its own Workflow.
  • Spruce Backup System: To be the most dependable communications platform possible, Spruce has implemented a Backup System that will keep you informed of patient communication in the event an unforeseen incident that affects access to Spruce.