What's New

Temporarily pause a teammate's access without deleting their account or transferring their resources.

Get an up-to-date view of your organization's calls, messages, faxes, and more — right inside Spruce.

Admins can now view all pending teammate invitations in one place — and resend or delete them without support.

Developers building on the Spruce Public API can now subscribe to real-time webhook events for scheduled messages.

A newly updated BAA brings formal Qualified Service Organization support to Spruce.

We've launched a new home for Spruce product updates.

The Spruce-DrChrono integration allows patients added to DrChrono to automatically be added to Spruce as contacts.

Developers building on the Spruce Public API can now access the author ID for conversation items.

Spruce's threshold-based spam detection has expanded beyond calls to now cover incoming faxes, emails, and SMS messages.

New webhook event: contact.merged (read about the Spruce API here)

Emails over the limit are now processed and delivered.

New spam-call controls, downloadable invoices, and added Spruce API capabilities.

AI transcription and summarization for audio, plus customizable hold music.

Send your Spruce number as a vCard, and accept patient payments on web and desktop.

Several new Spruce API capabilities, and group secure conversations you can add or remove people from.

Generate polished call flow greetings instantly with AI text-to-speech.

Sort your inbox by when conversations were unarchived.

See when teammates are viewing or typing, and scan documents to PDF on mobile.

Two-factor authentication now works over email.

Voicemail transcription detects up to 20 languages, plus a new Athenahealth integration.