Spruce now automatically creates internal contacts for your practice. They represent your communication channels (Spruce phone numbers, extensions, fax numbers, secure message links, and your Spruce email) as well as your teammates, teams, and organization. There’s nothing to set up.
When two of your channels connect, the conversation shows the channel’s label, such as “Billing Team Direct Line,” with an icon marking it as internal. Tap the title to see the contact’s details, copy its info, jump to its settings, or start a call or fax. Internal contacts are managed by Spruce and can’t be deleted. Learn more about contacts.