- Self-Service Call Flows (phone trees!): Call flows give you advanced control over what happens when someone calls your Spruce phone number. You can use call flows to create phone trees, to automate communication like auto-text back, and to pair with schedules to change call handling based on time of day. Learn more!
- Emoji picker in the compose bar on the web: Now you can tap into fun emojis when exchanging messages on the web. Add a bit of levity to your conversations and communicate just as you would with emojis on your phone.
- Akute Health EHR Integration: Spruce customers who are using the Akute Health EHR can now directly integrate the two systems, saving hours in time spent syncing contacts and messages across systems. Reach out to Akute Health to learn more!
- Invite patients via saved messages on the web: Expedite your workflow and use a saved message when you invite a patient to join you on Spruce. No more having to manually type out your invitation each and every time, just use a repeatable message and invite a specific contact or a group of contacts, quickly and easily.
- New Yealink Desk Phone: We have a new device that the Spruce phone system is compatible with! Introducing the Yealink T44W, which has the same feature set as our previously announced Yealink T53W, but is $119 (down from $142).
Announcement