• Bulk Messaging: Spruce has just released a NEW bulk messages tab available to all users on the web. From this tab users will be able to view queued, in-progress, completed, and paused bulk sends as well as be able to cancel bulk message runs.This is exciting for several reasons, notably for the ability to bulk email in addition to bulk sms and secure message. But additionally, for the ability to schedule a bulk message in the future. In this case, the bulk message will be scheduled to be delivered to a particular contact list, and a user can continue to add contacts to the contact list until the message deploys.Easily pause, resume, or cancel a bulk message run. And, for secure bulk message deployments, users can send a secure message to ANY available secure conversation regardless of Spruce Link. This will be helpful to practices that want a single active secure thread with patients and would like all messages to be delivered in this single thread. Read more about it here.
  • Scheduled Messaging: Spruce is thrilled to introduce a new web-based Scheduled Messages tab that enables users to view/manage scheduled messages that have been created but not yet deployed. As a Spruce admin, you'll see scheduled messages that have been created by everyone on your team. If you are not an admin, you’ll see your own scheduled messages and can edit the content or delete the message at any time. The Scheduled Messages tab lives just above the new Bulk Messages tab and is very intuitive to set up, mimicking the workflow of most calendaring systems. Just create your content, choose a date and time, and set it to deploy. Scheduled messages can be used in both patient and team conversations. Give it a try to see how easy it is to use and how much time you’ll save each day!
    • Admin Privileges:
      • Admins can view scheduled messages created by any teammate- Admins can not edit scheduled messages created by other teammates- Admins can delete scheduled messages created by any teammate
  • Non-Admin Privileges:
    • Non-admins can only view scheduled messages that they- Non-admins can only delete scheduled messages that they created- Non-admins can only edit scheduled messages that they created