- Schedules: In exciting news, if you're a Spruce Communicator subscriber you can now create and manage your own schedule from your Spruce settings. Notably, manage auto-replies and/or phone trees on a schedule so that they will automatically toggle to a different behavior at a designated time. For instance, the most common use for this applies when setting up your clinic hours. To create a schedule, simply navigate to the "Schedules" section in your Spruce settings on the web and click "New Schedule". Once you label your schedule, choose your timezone, and enter your business hours, then click "Save Schedule". You do not need to create two schedules to have a business hours period and an after hours period. You only need one schedule for business hours, where you define what your hours of operation are, and everything outside of those hours will be considered "After Hours”. Learn more here.
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