Spruce Quarterly: Q3 News and Updates
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Carrie Scott
- September 24, 2025
Spruce Happenings
It’s time for your quarterly dose of all things Spruce! We’ve rounded up the noteworthy happenings since our last update to keep you in the know. Read on to find out more about the newest Spruce features and enhancements, quick tips and helpful how-tos, a look into our community, some new content we’ve created, and events where you can find us!
IN THIS NEWSLETTER
Partner Spotlights
Great care thrives on collaboration. At Spruce, we team up with organizations that share our mission to simplify workflows and elevate patient care. Our Partner Spotlight highlights a few of these collaborations and the added value they bring to your practice.
North Shore Computer helps practices strengthen their IT infrastructure, network security, and compliance with a free NIST General Security Assessment (a $500 value), offered exclusively through Spruce.
This assessment evaluates your cybersecurity maturity, uncovers vulnerabilities, and provides a roadmap to improve resilience. With NSC’s Best in Class customer service delivered by a dedicated expert team, the goal is simple: safeguard your data, reduce risk, and keep your practice protected against evolving threats—at no extra cost. To redeem this special offer, please contact partnerships@sprucehealth.com.
Spruce and athenahealth have joined forces to streamline workflows and improve patient communication. Patient records and communications now sync automatically between both platforms, reducing manual data entry and ensuring unified, up-to-date patient information. For setup, contact the Spruce Support team!
New Features & Spruce Tips
We continue to develop new features and helpful tips that are intended to make your experience with Spruce even better. Read on!
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Manage Participants in Secure Conversations (Web only) Providers can now add and remove participants in existing secure-messaging conversations on Spruce. Learn more! |
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Improved Invoicing for Added Teammates Now when you add a teammate to your Spruce account, the charge will be applied to the next scheduled invoice. This will streamline billing for those who need to make seat-count changes in the middle of a billing cycle. Learn more! |
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API Support for Outbound Fax Spruce now supports sending outbound faxes via our public API, extending our investment in enabling the efficient and HIPAA-compliant integration of Spruce with existing clinical systems and novel healthcare workflows. Learn more! |
Referral Program
Webinars: Live and Recorded
Hopefully, you’ve been able to join one of our recent webinars. In case you missed us, you can still catch up on these info-packed sessions! They are recorded and may be watched at your convenience.
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VA-Palooza – Discover Everything About Remote Help – October 22, 2025 |
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Medicare, Beyond the Basics—Compliance Strategies, Common Mistakes & Billing for Behavioral Health Provider Discover what you need to know to stay compliant and audit-ready, common documentation traps, red flags in your billing workflow, and the mistakes that lead to denials, recoupments, or worse. View the recording now! |
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Empowering Neurodivergent Therapists to Diversify, Thrive, and Protect Their Energy This webinar was designed for neurodivergent therapists seeking to build sustainable, passion-driven income streams beyond traditional 1:1 clinical work. Transform “chaos” into creative power and explore energy-protective business models that harness your strengths. View the recording now! |
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Break the Isolation: Harness the Power of Peer Support for a Sustainable, Fulfilling Therapy Practice This webinar was designed for therapists, counselors, and private practice owners to shift the focus from working in isolation to discovering the powerful impact of seeking support, guidance, and accountability from peers. View the recording now! |
Customer Spotlight Series
Live Events
Are you going to MGMA’s annual Leaders Conference from September 28-October 1 in Orlando, FL. Swing by our booth for an opportunity to meet the team, grab some swag, and enter to win $200 in Spruce credits!
Are you a rheumatologist and headed to the RPPA Growth Summit 2024 from November 7 – 9, 2025 in Houston, TX? Swing by our booth for an opportunity to meet the team, grab some swag, and enter to win $200 in Spruce credits!
Thanks for Another Great Quarter!
In exciting news, Spruce has been recognized again as a leader in Telemedicine, HIPAA-Compliant Messaging, and Patient Engagement by G2 this quarter. As always, we have all of you to thank for being so highly respected in our industry and we are grateful to be able to support our community in the ways that you support us!
Know of a conference that you think we should attend? Give us a shout at greetings@sprucehealth.com.
New to Spruce? Start with a FREE 14-day trial today! 🎉
