Spruce Named to G2’s Top 100 Software Products
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Carrie Scott
- July 1, 2026
Spruce Health is proud to be named to the G2 Top 100 Software Products for 2023, ranking #1 in both HIPAA-compliant Messaging and Telemedicine out of 145,000+ products on the platform. G2’s awards are based on verified reviews from real users, making this recognition a true reflection of the healthcare teams who rely on Spruce daily to manage patient communication across messaging, phone, fax, and video.
While 100 winners may sound like a lot, when you put into perspective that there are 145,000+ software products & services and 115,000+ companies listed on G2, that’s pretty special!
The top 100 software companies are ranked based on a combination of Satisfaction and Market Presence scores. And, the top 100 products are ranked based on reviews across all categories they are a part of and is different from the quarterly badge list in that the annual Best Software Award scores reflect reviews submitted in the evaluation period – in this case, the calendar year 2022.
Satisfaction is an aggregate score based on a company’s products across assigned categories. More tailored company and product lists (e.g., “Products for Small Businesses”) feature a smaller set of winners at 50 appearing on each list.
In addition to making the Top 100 Software Products list, Spruce ranked #1 in the categories of HIPAA-Compliant Messaging and Telemedicine and was the proud recipient of the following Spring 2023 awards:
In the HIPAA-Compliant Messaging category:
- Best relationship, Small Business
- Leader
- Leader, Small Business
- Most Implementable
- Most Implementable, Small Business
In the category of Telemedicine:
- Best Relationship
- Best Relationship, Small Business
- Best Results
- Best Usability
- Best Usability, Small Business
- Leader
- Leader, Small Business
- Most Implementable
- Most Implementable, Small Business
Frequently asked questions
What is Spruce?
Spruce is the all-in-one platform for HIPAA-compliant healthcare communication: phone, text, fax, video, and secure patient and team messaging, with a signed BAA included in every plan.
Built for solo practitioners and teams alike, with tools to automate workflows, enable better team collaboration, and accountability. Spruce is trusted by more than 50,000 providers across primary care, mental health, and other healthcare specialties.
Is Spruce HIPAA-compliant?
Spruce supports HIPAA-compliant communications across phone, texting, faxing, and telehealth. Every eligible Spruce organization automatically receives a HIPAA Business Associate Agreement (BAA) as part of the terms of service, with no separate agreement, opt-in, or additional fees required. You electronically agree to the Spruce BAA when you create an organization on Spruce, and you can review this agreement in our terms of service.
How much does Spruce cost?
Spruce is priced per user, per month. A user is any teammate you have added to your Spruce organization. Generally, this will include all clinicians, staff, and other employees (but not your patients). Spruce offers two plans: Basic ($24/user/month) and Communicator ($49/user/month).
Can I keep my existing phone and fax numbers?
Yes. You can transfer (port) your existing business phone or fax number to Spruce, and your practice number will remain the same. You can also get a new number instantly during setup.
The awards are rooted in real feedback from real customers and winners are determined from a proprietary algorithm based on verified user reviews and publicly available market presence data.
So not only is it competitive to win a Best Software Award, but the objectivity and credibility of the results are validating. We couldn’t be more thrilled and we truly have our community to thank!
