How Stella Luna Therapy Spends Less Time on Admin with Spruce
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Carrie Scott
- July 1, 2026
Stella Luna Counseling and Wellness is a holistic mental health practice in Strongsville, Ohio, offering everything from talk therapy to sound healing. Founder Jennifer DiGiandomenico needed a HIPAA-compliant phone system to communicate effectively with clients, so the practice turned to Spruce to manage intake calls and cancellations. Texting clients instead of calling them saves phone calls and lightens the load on admin — freeing up more of the day for the work that matters most.
A bit about the business…
Currently an established private practice based in the heart of Strongsville, Ohio, they will be relocating to Middleburg Heights and expanding into 6K square feet! They are a mental health and wellness center utilizing an intentional blend of evidence-based treatment and holistic services that impact the mind, body, and spirit. The center is founded on the perspective that effective therapy begins with healthy therapists and all of the therapists are committed to their individual pursuit of higher consciousness, spiritual enlightenment, self-care, mindfulness, and healthy living. Stella Luna therapists intentionally practice what they teach so they can continue to be a clear vessel for themselves, and usher out this transformative work with clients and the community.
Founder, Jennifer DiGiandomenico, earned a graduate degree in clinical mental health counseling from Cleveland State University in 2018 and opened the practice in June of 2019.
What first brought you to Spruce?
Stella Luna needed a HIPPA-compliant phone system to communicate most effectively with clients.
How do you use Spruce at work?
Stella Luna uses Spruce for intake inquiries and cancellations.
What is your favorite Spruce feature?
A favorite feature is the ability to text with clients, which spares a phone call and lessens the load on our admin.
What do you like to do most when you’re not working?
When not working, Jennifer loves indie rock music and attending live concerts!
You can learn even more about Stella Luna Therapy on Facebook at @stellalunatherapy.
New to Spruce? Try it FREE for 14 days: https://l.sprucehealth.com/startspruce
Frequently asked questions
Can solo therapists use Spruce?
Yes. Spruce is built for solo practitioners and group practices alike. As a solo therapist, you get a dedicated business phone number, texting, faxing, and secure messaging — plus several other tools to reduce admin work (auto-replies, saved messages, etc.). Everything you need to communicate professionally with clients, all in one platform.
Can I text my therapy clients through Spruce?
Yes. Spruce offers two ways to message clients: standard SMS texting (delivered like a regular text, no app required) and secure, app-based messaging (patient will need to download the free Spruce app).
Many therapists use both: SMS for simple scheduling and reminders, and secure messaging for anything clinical, including video visits.
Can I send intake forms through Spruce?
Yes. Spruce offers built-in clinical questionnaires called Spruce Visits, covering assessments like the PHQ-9, GAD-7, and other common tools used in therapy.
You can send them directly to patients through a secure conversation in the Spruce app, and their responses come back to you in Spruce for review. Note that clients need to download the free Spruce patient app to complete Spruce Visits.
How much does Spruce cost?
Spruce is priced per user, per month. A user is any teammate you have added to your Spruce organization. Generally, this will include all clinicians, staff, and other employees (but not your patients). Spruce offers two plans: Basic ($24/user/month) and Communicator ($49/user/month).
