Recording: The Do’s and Don’ts of Client Communication

Join Jessica Gulish, Sales Leader at Spruce Health, for an eye opening discussion about the do’s and don’ts of communicating with clients when you work in mental health. She covers:

✅ What is a BAA and why should you care?
✅ The easiest HIPAA compliance checklist you’ll ever see (and you should know about!!)
✅ Is texting patients okay?
✅ Phone lines, faxes, and HIPAA – what’s acceptable?
✅ All the ways your phone line could be putting you in violation of compliance
✅ Email – what’s safe to send?

✅ The single best way to increase patient satisfaction

Access the recording now!

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