Family Medicine Practice Leverages Spruce To Communicate With Patients via Text, Phone, and Video Calls

Wave Medical is a membership-based primary care clinic operating out of Austin, TX. Dr. Estela Mota aims for balance and all-around wellness at her practice. Caring for both body and mind, she and her team provide personalized primary care and life coach support.

A bit about the business…

At Wave Medical, members receive direct access to Dr. Estela Mota for telehealth and in-person visits. This enables her to provide holistic care that considers mind, body, and environment—when the patient most needs it. In addition to providing primary care support, Wave creates a safe environment that permits patients to share their goals and lifestyle changes. Wave understands that health ebbs and flows, but believes it’s possible for everyone to find balance.

How long have you been doing it?

Wave Medical opened its doors in January 2021, during the throes of the global pandemic.

What first brought you to Spruce?

We were drawn to Spruce Health because of its reputation for having an excellent HIPPA-compliant platform that enables patients to have access to us via text, phone, or video calls.

How do you use Spruce at work?

Spruce is how my patients communicate with me when they have questions or concerns.

What is your favorite Spruce feature?

Easy access on-the-go gives me flexibility and the ability to respond to my patients’ questions with answers quite promptly.

What do you like to do most when you’re not working?

When I’m not working, I like to dance and spend time with my family.

You can learn even more about Wave Medical at https://www.mywavemd.com/.

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