The Google Voice alternative built for healthcare

  • banerlisticon
    Keep your existing business number or get a new one
  • banerlisticon
    Phone system built for healthcare
  • banerlisticon
    Securely text your patients
  • banerlisticon
    Send & receive unlimited HIPAA-compliant eFaxes
  • banerlisticon
    Easily collaborate on patient care across channels
Have questions about Spruce? See our FAQs
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Apple App Store 5 Star Reviews with 40.5k ReviewsGoogle Play Store 5 Star Reviews with 9.43k ReviewsGoogle Play Store 5 Star Reviews with 9.43k Reviews

The Google Voice alternative built for healthcare

  • banerlisticon
    Keep your existing business number or get a new one
  • banerlisticon
    Phone system built for healthcare
  • banerlisticon
    Securely text your patients
  • banerlisticon
    Send & receive unlimited HIPAA-compliant eFaxes
  • banerlisticon
    Easily collaborate on patient care across channels
Have questions about Spruce? See our FAQs
Apple App Store 5 Star Reviews with 40.5k ReviewsGoogle Play Store 5 Star Reviews with 9.43k ReviewsGoogle Play Store 5 Star Reviews with 9.43k Reviews
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Saves Us Time!

Spruce is built for doctors’ offices. It does exactly what we want, and it just works. It saves us time and allowed us to deliver a better product and communicate better with our patients.

Solves Our High Call Volume

Our staff couldn't support our call volume. Spruce has given us the ability to communicate more efficiently with patients, even with a small staff and large call volume.

Spruce Prioritizes Confidentiality

My clients' privacy is very important. I want to offer a safe and protected way of communicating with me. Spruce came highly recommended and doesn't disappoint!

Spruce Grows With Us

We can handle our growing client base much more effectively. Spruce has allowed us to grow without sacrificing the quality of care we provide.

Spruce Has Been A Game Changer!

Spruce gives me the ease of unified patient communication and follow-up. It has been a game-changer for my office.

Clients Feel Safe And Secure

I want my clients to know that I’m on their side and I will fight for their confidentiality to the best of my ability. Spruce allows them to feel safe and secure.

A Seamless Transition

We had never done any kind of teletherapy before, but we needed a telehealth platform immediately. Spruce helped make that a really seamless transition.

How Google Voice compares to Spruce Health

Here's a quick overview to show you the key healthcare communications features Spruce Health has that Google Voice doesn’t offer.

What’s Included

Google Voice

2-Way SMS Texting
Secure Team Chat
Video Telemedicine
Auto-Replies
Simple and Robust HIPAA Compliance
Business Associate Agreement (BAA)
Extra cost
Advanced Medical Phone System
Secure App-Based Messaging
Team Organization and Practice Administration Tools
User Access Controls
Contact and Patient List Management
Clinical Questionnaires
Scheduled Messages
Saved Messages
E-Fax
Dedicated Support
Auto-Attendant Phone Trees (IVR)
VoIP Desk Phones
Missed-Call Text-Back
Scheduled Auto-Replies and Call Routing
Urgent-Escalation and After-Hours Triage
Bulk (Broadcast) Messaging
Mobile Payments
Integrations
API Access

Communication

All your communication channels, all in one place Spruce is designed for easy HIPAA compliance .

Secure Messaging

Send messages, files, audio notes, and more

Phone

Includes 2-way SMS texting and voicemail transcription

Video

Offer virtual visits from anywhere

E-Fax

Send and receive e-faxes

Team Messaging

Individual and group messaging with task assignment

Notes

Privately coordinate with teammates in patient conversations

Modern Care

Best in class telemedicine from your phone, desktop or anywhere in between

Video Visits

Offer care from anywhere with secure video visits.

Clinical Questionnaires

Screen patients in advance with our selection of clinical questionnaires.

Digital Payments

Get paid faster with in-app digital payments.

Workflow Automation

Save time by automating common workflows and responses.

Care Coordination

Securely message with teammates and other clinics

Team Collaboration

Securely collaborate with teammates via team messaging.

Referrals

Send, receive and coordinate referrals with professional contact sharing.

Internal Notes

Take notes privately without ever leaving the conversation.

Team Inbox

Collaborate with teammates through a shared inbox.

@Paging

Streamline workflows by paging teammates within conversations.

Assignment

Assign conversations to yourself, a teammate or a group.

Frequently Asked Questions

Is Google Voice HIPAA-compliant?

Not out of the box. For one thing, Google Voice does not provide business associate agreements (BAAs) automatically, or at all for its non-paid versions, which makes it difficult to use for HIPAA-compliant communication. Google also excludes its “Contacts” product from its HIPAA coverage umbrella, further muddying the compliance picture for products like Google Voice.

Does Google Voice sign a BAA?

Google signs BAAs only for paid Google Workspace accounts, not for its free Google Voice product. Google users must pay for both Workspace and Voice licenses before they are eligible to request a BAA.

What is a HIPAA-compliant alternative to Google Voice?

Spruce Health is built specifically for healthcare practices, and it is designed to support HIPAA-compliant communications, with a BAA included automatically for all organizations that require one.

Can I port my Google Voice number to Spruce?

Yes. Spruce supports porting (transferring) phone numbers, including numbers currently on Google Voice.

How much does Spruce cost compared to Google Voice?

Spruce Basic is $24 per user per month and includes phone, text, fax, secure app-based messaging, and video. The free version of Google Voice is not HIPAA-compliant, and the paid versions of Google Workspace and Voice together start at $17 per user per month, but a plan on par with the Spruce Basic plan (e.g., support for one user handling more than one number) is $27 per user per month. Google also does not offer a fax product, for any price, whereas Spruce includes fax for free on all plans.

Still have questions? Visit our Help Center

4.9 App Store rating

Spruce is the leading platform for healthcare communication

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