{"id":5623,"date":"2025-09-25T08:00:22","date_gmt":"2025-09-25T15:00:22","guid":{"rendered":"https:\/\/sprucehealth.com\/blog\/?p=5623"},"modified":"2025-09-24T13:26:58","modified_gmt":"2025-09-24T20:26:58","slug":"spruce-quarterly-q3-news-and-updates","status":"publish","type":"post","link":"https:\/\/sprucehealth.com\/blog\/spruce-quarterly-q3-news-and-updates\/","title":{"rendered":"Spruce Quarterly: Q3 News and Updates"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"5623\" class=\"elementor elementor-5623\" data-elementor-post-type=\"post\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-6ab5e728 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"6ab5e728\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-11984a37\" data-id=\"11984a37\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-5193dff5 elementor-widget elementor-widget-text-editor\" data-id=\"5193dff5\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><\/p>\n<h2>Spruce Happenings<\/h2>\n<p>It\u2019s time for your quarterly dose of all things Spruce! We&#8217;ve rounded up the noteworthy happenings since our last update to keep you in the know. Read on to find out more about the newest Spruce features and enhancements, quick tips and helpful how-tos, a look into our community, some new content we\u2019ve created, and events where you can find us!<\/p>\n<p><strong>IN THIS NEWSLETTER<\/strong><\/p>\n<ul>\n<li style=\"list-style-type: none;\">\n<ul>\n<li><a href=\"#New-Features\">New Features &amp; Spruce Tips<\/a><\/li>\n<li><a href=\"#News\">In Exciting News<\/a><\/li>\n<li><a href=\"#Webinars\">Webinars: Live and Recorded<\/a><\/li>\n<li><a href=\"#eBooks\">eBooks<\/a><\/li>\n<li><a href=\"#Spotlight\">Customer Spotlight<\/a><\/li>\n<li><a href=\"#Recent-Events\">Recent Events<\/a><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<h2 id=\"New-Features\"><b>New Features &amp; Spruce Tips<\/b><\/h2>\n<p>We continue to develop new features and helpful tips that are intended to make your experience with Spruce even better. Read on!<\/p>\n<table style=\"width: 100%; border-collapse: collapse;\" cellpadding=\"15px\">\n<tbody>\n<tr>\n<td style=\"width: 31.9048%;\"><a href=\"https:\/\/help.sprucehealth.com\/hc\/en-us\/articles\/23003282611099-Internal-Team-Communication#h_01J3E2Q1YBFTTAYANC43326HXE\" target=\"_blank\" rel=\"noopener\"><img fetchpriority=\"high\" decoding=\"async\" class=\"alignnone wp-image-5264 size-medium\" src=\"https:\/\/sprucehealth.com\/blog\/wp-content\/uploads\/2024\/09\/Pages-Oversight-300x300.png\" alt=\"\" width=\"300\" height=\"300\" srcset=\"https:\/\/sprucehealth.com\/blog\/wp-content\/uploads\/2024\/09\/Pages-Oversight-300x300.png 300w, https:\/\/sprucehealth.com\/blog\/wp-content\/uploads\/2024\/09\/Pages-Oversight-150x150.png 150w, https:\/\/sprucehealth.com\/blog\/wp-content\/uploads\/2024\/09\/Pages-Oversight.png 600w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/a><\/td>\n<td style=\"width: 68.0952%;\">\n<p class=\"text-build-content\"><strong>Pages Oversight for Admins<\/strong><\/p>\n<p class=\"text-build-content\">Organization administrators can now view and resolve pages for teammates and teams from &#8220;Pages Oversight&#8221; in the &#8220;Pages&#8221; tab. You can read more about this new feature <a href=\"https:\/\/help.sprucehealth.com\/hc\/en-us\/articles\/23003282611099-Internal-Team-Communication#h_01J3E2Q1YBFTTAYANC43326HXE\" target=\"_blank\" rel=\"noopener\">here<\/a> and watch a demo video <a href=\"https:\/\/www.loom.com\/share\/f88ac2729a0e4da098cbf72e64128a4f?sid=ebe6b78f-6d3d-41ca-9444-4c4f1d012278\" target=\"_blank\" rel=\"noopener\">here<\/a>.<\/p>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<table style=\"width: 100%; border-collapse: collapse;\" cellpadding=\"15px\">\n<tbody>\n<tr>\n<td style=\"width: 32.0238%;\"><a href=\"https:\/\/help.sprucehealth.com\/hc\/en-us\/articles\/23003279653019-Scheduled-Messages#01J44PPGBMRG03S4Q23CEY8Q9N\" target=\"_blank\" rel=\"noopener\"><img decoding=\"async\" class=\"alignnone wp-image-5262 size-medium\" src=\"https:\/\/sprucehealth.com\/blog\/wp-content\/uploads\/2024\/09\/Scheduled-Messages-300x300.png\" alt=\"\" width=\"300\" height=\"300\" srcset=\"https:\/\/sprucehealth.com\/blog\/wp-content\/uploads\/2024\/09\/Scheduled-Messages-300x300.png 300w, https:\/\/sprucehealth.com\/blog\/wp-content\/uploads\/2024\/09\/Scheduled-Messages-150x150.png 150w, https:\/\/sprucehealth.com\/blog\/wp-content\/uploads\/2024\/09\/Scheduled-Messages.png 600w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/a><\/td>\n<td style=\"width: 67.9762%;\">\n<p class=\"text-build-content\"><strong>Scheduled Messages for Patients<\/strong><\/p>\n<p class=\"text-build-content\">Patients using the Spruce app can now schedule messages to be delivered at a later time. This is available to patients on the iOS app, Android app, and Web app! <a href=\"https:\/\/help.sprucehealth.com\/hc\/en-us\/articles\/23003279653019-Scheduled-Messages#01J44PPGBMRG03S4Q23CEY8Q9N\" target=\"_blank\" rel=\"noopener\">Learn more<\/a>.<\/p>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<table style=\"width: 100%; border-collapse: collapse;\" cellpadding=\"15px\">\n<tbody>\n<tr data-wp-editing=\"1\">\n<td style=\"width: 32.0238%;\">\n<p><img decoding=\"async\" class=\"alignnone wp-image-5261 size-medium\" src=\"https:\/\/sprucehealth.com\/blog\/wp-content\/uploads\/2024\/09\/Voicemail-Transcription-300x300.png\" alt=\"\" width=\"300\" height=\"300\" srcset=\"https:\/\/sprucehealth.com\/blog\/wp-content\/uploads\/2024\/09\/Voicemail-Transcription-300x300.png 300w, https:\/\/sprucehealth.com\/blog\/wp-content\/uploads\/2024\/09\/Voicemail-Transcription-150x150.png 150w, https:\/\/sprucehealth.com\/blog\/wp-content\/uploads\/2024\/09\/Voicemail-Transcription.png 600w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/p>\n<\/td>\n<td style=\"width: 67.9762%;\">\n<p class=\"text-build-content\"><strong>Improved Voicemail Transcription<\/strong><\/p>\n<p class=\"text-build-content\">You asked and we delivered! Your HIPAA-compliant voicemail transcription is now exponentially faster\u2014from ~45 seconds down to ~3 seconds, and the accuracy has also improved. We hope you find something wonderful to do with those extra 42 seconds!<\/p>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<table style=\"width: 100%; border-collapse: collapse;\" cellpadding=\"15px\">\n<tbody>\n<tr>\n<td style=\"width: 31.9048%;\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-5265 size-medium\" src=\"https:\/\/sprucehealth.com\/blog\/wp-content\/uploads\/2024\/09\/International-Calls-300x300.png\" alt=\"\" width=\"300\" height=\"300\" srcset=\"https:\/\/sprucehealth.com\/blog\/wp-content\/uploads\/2024\/09\/International-Calls-300x300.png 300w, https:\/\/sprucehealth.com\/blog\/wp-content\/uploads\/2024\/09\/International-Calls-150x150.png 150w, https:\/\/sprucehealth.com\/blog\/wp-content\/uploads\/2024\/09\/International-Calls.png 600w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/td>\n<td style=\"width: 68.0952%;\">\n<p class=\"text-build-content\" data-testid=\"tS3fgM8_Y\"><strong>Improved Handling of International Calls<\/strong><\/p>\n<p class=\"text-build-content\" data-testid=\"tS3fgM8_Y\">Inbound international calls and texts for all organizations will now show up in conversations clearly identified by the international phone number.<\/p>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<table style=\"width: 100%; border-collapse: collapse;\" cellpadding=\"15px\">\n<tbody>\n<tr>\n<td style=\"width: 31.9048%;\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-5260 size-medium\" src=\"https:\/\/sprucehealth.com\/blog\/wp-content\/uploads\/2024\/09\/Contact-Card-300x300.png\" alt=\"\" width=\"300\" height=\"300\" srcset=\"https:\/\/sprucehealth.com\/blog\/wp-content\/uploads\/2024\/09\/Contact-Card-300x300.png 300w, https:\/\/sprucehealth.com\/blog\/wp-content\/uploads\/2024\/09\/Contact-Card-150x150.png 150w, https:\/\/sprucehealth.com\/blog\/wp-content\/uploads\/2024\/09\/Contact-Card.png 600w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/td>\n<td style=\"width: 68.0952%;\">\n<p class=\"text-build-content\"><strong>vCard Support in SMS<\/strong><\/p>\n<p class=\"text-build-content\">Now providers can text a standard &#8220;vCard&#8221; contact card for patients to save on their phones. This makes it easier for patients to connect with care teams, ensuring that everyone automatically has all of your latest contact information. Quick tip: You can use Spruce bulk messaging to send your vCard to your entire patient panel.<\/p>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<table style=\"width: 100%; border-collapse: collapse;\" cellpadding=\"15px\">\n<tbody>\n<tr>\n<td style=\"width: 31.9048%;\"><a href=\"https:\/\/help.sprucehealth.com\/hc\/en-us\/articles\/29302905061787-Spruce-Keragon-Partnership\" target=\"_blank\" rel=\"noopener\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-5175 size-medium\" src=\"https:\/\/sprucehealth.com\/blog\/wp-content\/uploads\/2024\/06\/Desktop-App-300x300.png\" alt=\"\" width=\"300\" height=\"300\" srcset=\"https:\/\/sprucehealth.com\/blog\/wp-content\/uploads\/2024\/06\/Desktop-App-300x300.png 300w, https:\/\/sprucehealth.com\/blog\/wp-content\/uploads\/2024\/06\/Desktop-App-150x150.png 150w, https:\/\/sprucehealth.com\/blog\/wp-content\/uploads\/2024\/06\/Desktop-App.png 600w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/a><\/td>\n<td style=\"width: 68.0952%;\">\n<p class=\"text-build-content\"><strong>New Integration Partner<\/strong><\/p>\n<p class=\"text-build-content\">Spruce is now integrated with <a href=\"https:\/\/keragon.com\/?utm_source=partner&amp;utm_medium=help&amp;utm_campaign=com.sprucehealth&amp;utm_content=cta_homepage&amp;utm_term=keragon\">Keragon<\/a>, a HIPAA-compliant automation solution that enables practices to link Spruce to other software solutions without engineering support. Keragon integrates with popular EHRs, CRMs, and many more tools to help you synchronize all of your data with Spruce. Example use cases include syncing contact information between systems and automating messages (e.g., appointment reminders).&nbsp;<a href=\"https:\/\/keragon.com\/?utm_source=partner&amp;utm_medium=help&amp;utm_campaign=com.sprucehealth&amp;utm_content=cta_homepage&amp;utm_term=keragon\" target=\"_blank\">Learn more<\/a>!<\/p>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<table style=\"width: 100%; border-collapse: collapse;\" cellpadding=\"15px\">\n<tbody>\n<tr>\n<td style=\"width: 31.9048%;\"><a href=\"https:\/\/calendly.com\/spruce-onboarding?uso=Blog&amp;uca=Q324news\" target=\"_blank\" rel=\"noopener\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-5174 size-medium\" src=\"https:\/\/sprucehealth.com\/blog\/wp-content\/uploads\/2024\/06\/Live-Training-300x300.png\" alt=\"\" width=\"300\" height=\"300\" srcset=\"https:\/\/sprucehealth.com\/blog\/wp-content\/uploads\/2024\/06\/Live-Training-300x300.png 300w, https:\/\/sprucehealth.com\/blog\/wp-content\/uploads\/2024\/06\/Live-Training-150x150.png 150w, https:\/\/sprucehealth.com\/blog\/wp-content\/uploads\/2024\/06\/Live-Training.png 600w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/a><\/td>\n<td style=\"width: 68.0952%;\">\n<p class=\"text-build-content\"><strong>Spruce Live Training<\/strong><\/p>\n<p class=\"text-build-content\">Spruce offers live training that is open to all customers, twice weekly. These sessions are designed to supplement our help center resources and provide a forum for new and old customers to ask questions and learn more about recent updates to the Spruce platform. We&#8217;re excited to meet more of you face to face and help everyone get more out of Spruce! <a href=\"https:\/\/calendly.com\/spruce-onboarding?uso=Blog&amp;uca=Q324news\" target=\"_blank\" rel=\"noopener\">Register here<\/a>.<\/p>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<table style=\"width: 100%; border-collapse: collapse;\" cellpadding=\"15px\">\n<tbody>\n<tr>\n<td style=\"width: 31.9048%;\"><a href=\"https:\/\/help.sprucehealth.com\/hc\/en-us\/articles\/23003367005339-Spruce-Referral-Program\" target=\"_blank\" rel=\"noopener\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-5067 size-medium\" src=\"https:\/\/sprucehealth.com\/blog\/wp-content\/uploads\/2024\/03\/Screenshot-2024-03-14-at-2.35.41-PM-300x300.png\" alt=\"\" width=\"300\" height=\"300\" srcset=\"https:\/\/sprucehealth.com\/blog\/wp-content\/uploads\/2024\/03\/Screenshot-2024-03-14-at-2.35.41-PM-300x300.png 300w, https:\/\/sprucehealth.com\/blog\/wp-content\/uploads\/2024\/03\/Screenshot-2024-03-14-at-2.35.41-PM-150x150.png 150w, https:\/\/sprucehealth.com\/blog\/wp-content\/uploads\/2024\/03\/Screenshot-2024-03-14-at-2.35.41-PM.png 528w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/a><\/td>\n<td style=\"width: 68.0952%;\">\n<p class=\"text-build-content\"><strong>Spruce Referral Program<\/strong><\/p>\n<p class=\"text-build-content\">We\u2019ve introduced an easy, automated referral program that benefits you and your colleagues! <a href=\"https:\/\/app.sprucehealth.com\/login\" target=\"_blank\" rel=\"noopener\">Log in<\/a> to your Spruce account and navigate to Settings &gt; Referral Program. Invite a friend or colleague to Spruce with your unique referral link, and both of you will receive $24 in Spruce account credits. <a href=\"https:\/\/help.sprucehealth.com\/article\/544-spruce-referral-program\" target=\"_blank\" rel=\"noopener\">Learn more<\/a>!<\/p>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<table style=\"width: 100%; border-collapse: collapse;\" cellpadding=\"15px\">\n<tbody>\n<tr>\n<td style=\"width: 31.9048%;\"><a href=\"https:\/\/docs.google.com\/forms\/d\/e\/1FAIpQLSeNQZ7rAs1p_bfSZAwIKdc6Jyf1A8bRifPIHyc_x8dOeGBptg\/viewform\" target=\"_blank\" rel=\"noopener\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-5263 size-medium\" src=\"https:\/\/sprucehealth.com\/blog\/wp-content\/uploads\/2024\/09\/Research-Survey-300x300.png\" alt=\"\" width=\"300\" height=\"300\" srcset=\"https:\/\/sprucehealth.com\/blog\/wp-content\/uploads\/2024\/09\/Research-Survey-300x300.png 300w, https:\/\/sprucehealth.com\/blog\/wp-content\/uploads\/2024\/09\/Research-Survey-150x150.png 150w, https:\/\/sprucehealth.com\/blog\/wp-content\/uploads\/2024\/09\/Research-Survey.png 600w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/a><\/td>\n<td style=\"width: 68.0952%;\">\n<p class=\"text-build-content\"><strong>Help Us Make Spruce Even Better!<\/strong><\/p>\n<p>Share your feedback in a video interview! <a href=\"https:\/\/forms.gle\/19XDDfRNDbErEXYf7\" target=\"_blank\" rel=\"noopener\">Take this short survey<\/a> to enter our participant pool. We&#8217;ll reach out if you&#8217;re a match for the study. If you are selected and complete the interview, you&#8217;ll receive $100 in Spruce credit or a gift card. Your choice!<\/p>\n<p>Thank you for your interest in helping us improve Spruce!<\/p>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<h2 id=\"News\"><b>In Exciting News<\/b><\/h2>\n<p class=\"text-build-content\" data-testid=\"E9qzU-QQzy\"><a href=\"https:\/\/www.g2.com\/products\/spruce-health\/reviews\" target=\"_blank\" rel=\"noopener\"><img loading=\"lazy\" decoding=\"async\" class=\"alignleft wp-image-4955\" src=\"https:\/\/sprucehealth.com\/blog\/wp-content\/uploads\/2023\/12\/users-love-us-1-231x300.png\" alt=\"\" width=\"172\" height=\"223\" srcset=\"https:\/\/sprucehealth.com\/blog\/wp-content\/uploads\/2023\/12\/users-love-us-1-231x300.png 231w, https:\/\/sprucehealth.com\/blog\/wp-content\/uploads\/2023\/12\/users-love-us-1.png 769w\" sizes=\"(max-width: 172px) 100vw, 172px\" \/><\/a><\/p>\n<p class=\"text-build-content\" data-testid=\"E9qzU-QQzy\">In exciting news, we\u2019re thrilled to announce that Spruce has been recognized this Fall 2024 for&nbsp;being a Leader in the space, Performer, and a solution Most Users Are Likely to Recommend&nbsp; (among others) by <a class=\"link-build-content\" href=\"https:\/\/www.g2.com\/products\/spruce-health\/reviews\" target=\"_blank\" rel=\"noopener\"><u>G2, a leading source of software-industry user reviews<\/u><\/a>. We owe our community a big thanks for supporting us there!<\/p>\n<p class=\"text-build-content\" data-testid=\"E9qzU-QQzy\">\u201cRankings on G2 reports are based on data provided to us by real software buyers,\u201d said Sara Rossio, Chief Product Officer at G2. \u201cPotential buyers know they can trust these insights when researching and selecting software because they\u2019re rooted in vetted, verified, and authentic reviews.\u201d<\/p>\n<p data-testid=\"E9qzU-QQzy\"><a href=\"https:\/\/www.g2.com\/products\/spruce-health\/reviews\" target=\"_blank\" rel=\"noopener\"><strong>Leave us a review on G2<\/strong><\/a><strong> and you could win 3 FREE MONTHS OF SPRUCE (up to $150 value).<\/strong><\/p>\n<p><strong><br>\n<\/strong><\/p>\n<p><strong><\/strong><\/p>\n<h2 id=\"Webinars\"><b>Webinars: Live and Recorded<\/b><\/h2>\n<p>Hopefully, you\u2019ve been able to join one of our recent webinars. In case you missed us, you can still catch up on these info-packed sessions! They are recorded and may be watched at your convenience.<\/p>\n<table style=\"width: 100%; border-collapse: collapse;\" cellpadding=\"10px\">\n<tbody>\n<tr>\n<td style=\"width: 25.119%;\"><a href=\"https:\/\/spruce.docsend.com\/view\/i7b26zugbib32scm\" target=\"_blank\" rel=\"noopener\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-5270 size-medium\" src=\"https:\/\/sprucehealth.com\/blog\/wp-content\/uploads\/2024\/09\/NL-Recorded-Webinar-Image-8-300x300.png\" alt=\"\" width=\"300\" height=\"300\" srcset=\"https:\/\/sprucehealth.com\/blog\/wp-content\/uploads\/2024\/09\/NL-Recorded-Webinar-Image-8-300x300.png 300w, https:\/\/sprucehealth.com\/blog\/wp-content\/uploads\/2024\/09\/NL-Recorded-Webinar-Image-8-1024x1024.png 1024w, https:\/\/sprucehealth.com\/blog\/wp-content\/uploads\/2024\/09\/NL-Recorded-Webinar-Image-8-150x150.png 150w, https:\/\/sprucehealth.com\/blog\/wp-content\/uploads\/2024\/09\/NL-Recorded-Webinar-Image-8-768x768.png 768w, https:\/\/sprucehealth.com\/blog\/wp-content\/uploads\/2024\/09\/NL-Recorded-Webinar-Image-8.png 1280w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/a><\/td>\n<td style=\"width: 74.881%;\">\n<p>Discover proactive tax strategies that will get you ahead of the 4\/15 sprint! This webinar delves into the 7 core strategies that can save your practice money and make tax day a whole lot brighter\u2014from the home office deduction to the Augusta Strategy, it\u2019s all included.<\/p>\n<p class=\"text-build-content\"><a href=\"https:\/\/spruce.docsend.com\/view\/i7b26zugbib32scm\" target=\"_blank\" rel=\"noopener\">Access the recording<\/a><\/p>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<table style=\"border-collapse: collapse; width: 100%;\">\n<tbody>\n<tr>\n<td style=\"width: 25.119%;\"><a href=\"https:\/\/spruce.docsend.com\/view\/j3txukfckpzedbgz\" target=\"_blank\" rel=\"noopener\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-5269 size-medium\" src=\"https:\/\/sprucehealth.com\/blog\/wp-content\/uploads\/2024\/09\/NL-Recorded-Webinar-Image-6-300x300.png\" alt=\"\" width=\"300\" height=\"300\" srcset=\"https:\/\/sprucehealth.com\/blog\/wp-content\/uploads\/2024\/09\/NL-Recorded-Webinar-Image-6-300x300.png 300w, https:\/\/sprucehealth.com\/blog\/wp-content\/uploads\/2024\/09\/NL-Recorded-Webinar-Image-6-1024x1024.png 1024w, https:\/\/sprucehealth.com\/blog\/wp-content\/uploads\/2024\/09\/NL-Recorded-Webinar-Image-6-150x150.png 150w, https:\/\/sprucehealth.com\/blog\/wp-content\/uploads\/2024\/09\/NL-Recorded-Webinar-Image-6-768x768.png 768w, https:\/\/sprucehealth.com\/blog\/wp-content\/uploads\/2024\/09\/NL-Recorded-Webinar-Image-6.png 1280w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/a><\/td>\n<td style=\"width: 74.881%;\">\n<p>Gain practical insights into how to confidently manage audits and maintain a thriving practice. Learn concrete strategies to meet insurers&#8217; standards without compromising client care and walk away with actionable steps to make audits less stressful and more manageable.<\/p>\n<p><a href=\"https:\/\/spruce.docsend.com\/view\/j3txukfckpzedbgz\" target=\"_blank\" rel=\"noopener\">Access the recording<\/a><\/p>\n<\/td>\n<\/tr>\n<tr>\n<td style=\"width: 25.119%;\"><a href=\"https:\/\/us06web.zoom.us\/webinar\/register\/1617265324278\/WN_STIiFro9RjODYa7rsl1CqA\" target=\"_blank\" rel=\"noopener\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-5268 size-medium\" src=\"https:\/\/sprucehealth.com\/blog\/wp-content\/uploads\/2024\/09\/NL-Recorded-Webinar-Image-9-300x300.png\" alt=\"\" width=\"300\" height=\"300\" srcset=\"https:\/\/sprucehealth.com\/blog\/wp-content\/uploads\/2024\/09\/NL-Recorded-Webinar-Image-9-300x300.png 300w, https:\/\/sprucehealth.com\/blog\/wp-content\/uploads\/2024\/09\/NL-Recorded-Webinar-Image-9-1024x1024.png 1024w, https:\/\/sprucehealth.com\/blog\/wp-content\/uploads\/2024\/09\/NL-Recorded-Webinar-Image-9-150x150.png 150w, https:\/\/sprucehealth.com\/blog\/wp-content\/uploads\/2024\/09\/NL-Recorded-Webinar-Image-9-768x768.png 768w, https:\/\/sprucehealth.com\/blog\/wp-content\/uploads\/2024\/09\/NL-Recorded-Webinar-Image-9.png 1280w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/a><\/td>\n<td style=\"width: 74.881%;\">\n<p>On October 16th, we\u2019ll be joined by therapist and business owner Shaelene Kite, to discuss the reason data should be driving your business forward (over gut). Shaelene will dive into how to make decisions about growth, what to invest in, and what to change in your practice to drive optimal progress. \u2028<\/p>\n<p><a href=\"https:\/\/us06web.zoom.us\/webinar\/register\/1617265324278\/WN_STIiFro9RjODYa7rsl1CqA\" target=\"_blank\" rel=\"noopener\">Register now<\/a><\/p>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<h2 id=\"eBooks\"><b><br>eBooks<\/b><\/h2>\n<p>We\u2019ve distilled the best parts of our recent webinars into downloadable papers, so that you can jump right to the sections of interest.<\/p>\n<table style=\"width: 100%; border-collapse: collapse;\" cellpadding=\"15px\">\n<tbody>\n<tr>\n<td style=\"width: 31.9048%;\"><a href=\"https:\/\/spruce.docsend.com\/view\/n72jmgcicdvkasj7\" target=\"_blank\" rel=\"noopener\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-5272 size-medium\" src=\"https:\/\/sprucehealth.com\/blog\/wp-content\/uploads\/2024\/09\/Screenshot-2024-09-26-at-2.54.06\u202fPM-212x300.png\" alt=\"\" width=\"212\" height=\"300\" srcset=\"https:\/\/sprucehealth.com\/blog\/wp-content\/uploads\/2024\/09\/Screenshot-2024-09-26-at-2.54.06\u202fPM-212x300.png 212w, https:\/\/sprucehealth.com\/blog\/wp-content\/uploads\/2024\/09\/Screenshot-2024-09-26-at-2.54.06\u202fPM-725x1024.png 725w, https:\/\/sprucehealth.com\/blog\/wp-content\/uploads\/2024\/09\/Screenshot-2024-09-26-at-2.54.06\u202fPM-768x1085.png 768w, https:\/\/sprucehealth.com\/blog\/wp-content\/uploads\/2024\/09\/Screenshot-2024-09-26-at-2.54.06\u202fPM.png 912w\" sizes=\"(max-width: 212px) 100vw, 212px\" \/><\/a><\/td>\n<td style=\"width: 68.0952%;\">\n<p>In a succinct document designed to deliver high-yield information from the August 21 webinar with Nate Goodman, CPA, you\u2019ll discover:<\/p>\n<ul>\n<li>The home office deduction<\/li>\n<li>How to handle employee achievement awards and bonuses<\/li>\n<li>Reimbursement for OOP expenses via an accountable plan<\/li>\n<li>The 1031 exchange and sale of real estate<\/li>\n<li>Home gain exclusion<\/li>\n<li>The Augusta strategy (rent your residence to your business, penalty-free!)<\/li>\n<\/ul>\n<p><a href=\"https:\/\/spruce.docsend.com\/view\/n72jmgcicdvkasj7\" target=\"_blank\" rel=\"noopener\">Access the content now<\/a><\/p>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<table style=\"width: 100%; border-collapse: collapse;\" cellpadding=\"15px\">\n<tbody>\n<tr>\n<td style=\"width: 32.0238%;\"><a href=\"https:\/\/spruce.docsend.com\/view\/2qwhy2djff5e7tnd\" target=\"_blank\" rel=\"noopener\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-5271 size-medium\" src=\"https:\/\/sprucehealth.com\/blog\/wp-content\/uploads\/2024\/09\/Screenshot-2024-09-26-at-2.59.10\u202fPM-213x300.png\" alt=\"\" width=\"213\" height=\"300\" srcset=\"https:\/\/sprucehealth.com\/blog\/wp-content\/uploads\/2024\/09\/Screenshot-2024-09-26-at-2.59.10\u202fPM-213x300.png 213w, https:\/\/sprucehealth.com\/blog\/wp-content\/uploads\/2024\/09\/Screenshot-2024-09-26-at-2.59.10\u202fPM-727x1024.png 727w, https:\/\/sprucehealth.com\/blog\/wp-content\/uploads\/2024\/09\/Screenshot-2024-09-26-at-2.59.10\u202fPM-768x1081.png 768w, https:\/\/sprucehealth.com\/blog\/wp-content\/uploads\/2024\/09\/Screenshot-2024-09-26-at-2.59.10\u202fPM.png 912w\" sizes=\"(max-width: 213px) 100vw, 213px\" \/><\/a><\/td>\n<td style=\"width: 67.9762%;\">\n<p>Read through the highlights of mastering an insurance audit, shared at length in the webinar on September 23. Gabrielle Juliano-Villani discusses:<\/p>\n<ul>\n<li>Documenting medical necessity<\/li>\n<li>Essential documentation practices<\/li>\n<li>Preparing your staff for audits<\/li>\n<li>Red flags that attract auditor attention<\/li>\n<li>Balancing clinical notes with insurance requirements<\/li>\n<li>Technology tools to simplify audit preparation<\/li>\n<li>Post-audit steps: addressing findings and implementing changes<\/li>\n<\/ul>\n<p><a href=\"https:\/\/spruce.docsend.com\/view\/2qwhy2djff5e7tnd\" target=\"_blank\" rel=\"noopener\">Access the content now<\/a><\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<h2 id=\"Spotlight\"><b><br>Customer Spotlight<\/b><\/h2>\n<p>We&#8217;re thrilled that Prevail Wellness Center, a naturopathic practice out of Vancouver, Washington, has had such a great experience with Spruce. Let us know if you have a success story you&#8217;d like featured in our next newsletter!<\/p>\n<h2 id=\"Recent-Events\"><b><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-5266\" src=\"https:\/\/sprucehealth.com\/blog\/wp-content\/uploads\/2024\/09\/Prevail-Wellness-Center-300x300.png\" alt=\"\" width=\"436\" height=\"436\" srcset=\"https:\/\/sprucehealth.com\/blog\/wp-content\/uploads\/2024\/09\/Prevail-Wellness-Center-300x300.png 300w, https:\/\/sprucehealth.com\/blog\/wp-content\/uploads\/2024\/09\/Prevail-Wellness-Center-1024x1024.png 1024w, https:\/\/sprucehealth.com\/blog\/wp-content\/uploads\/2024\/09\/Prevail-Wellness-Center-150x150.png 150w, https:\/\/sprucehealth.com\/blog\/wp-content\/uploads\/2024\/09\/Prevail-Wellness-Center-768x768.png 768w, https:\/\/sprucehealth.com\/blog\/wp-content\/uploads\/2024\/09\/Prevail-Wellness-Center-1536x1536.png 1536w, https:\/\/sprucehealth.com\/blog\/wp-content\/uploads\/2024\/09\/Prevail-Wellness-Center-2048x2048.png 2048w\" sizes=\"(max-width: 436px) 100vw, 436px\" \/><br>Recent Events<p><\/p>\n<\/b><p><b><\/b><\/p>\n<p><b><\/b><img loading=\"lazy\" decoding=\"async\" class=\"size-medium wp-image-5188 alignleft\" style=\"font-size: 16px;\" src=\"https:\/\/sprucehealth.com\/blog\/wp-content\/uploads\/2024\/06\/Jess-at-DPC-300x169.jpg\" alt=\"\" width=\"300\" height=\"169\" srcset=\"https:\/\/sprucehealth.com\/blog\/wp-content\/uploads\/2024\/06\/Jess-at-DPC-300x169.jpg 300w, https:\/\/sprucehealth.com\/blog\/wp-content\/uploads\/2024\/06\/Jess-at-DPC-768x432.jpg 768w, https:\/\/sprucehealth.com\/blog\/wp-content\/uploads\/2024\/06\/Jess-at-DPC.jpg 800w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/p>\n<\/h2>\n<p class=\"text-build-content\">Spruce was in Denver, CO, for Hint Summit 2024, September 27-28, 2024. We hope you had a chance to catch us there, as Hint Summit brings together Direct Primary Care enthusiasts, pioneers, and innovators to share ideas, build meaningful new relationships, and celebrate the impact of DPC\u2014all with the goal of growing the Direct Care movement. Keep your eyes peeled for the next event and be sure to stop by and say helloooo!<\/p>\n<p class=\"text-build-content\">Know of a conference that you think we should attend? Give us a shout at <a class=\"link-build-content\" href=\"mailto:greetings@sprucehealth.com\" target=\"_blank\" rel=\"noopener\"><u>greetings@sprucehealth.com<\/u><\/a>.<b><\/b><\/p>\n<p data-testid=\"DRTwCajXiz\"><strong>New to Spruce? Start with a <\/strong><a class=\"link-build-content\" href=\"https:\/\/www.sprucehealth.com\/?utm=SepBlog2024NL\" target=\"_blank\" rel=\"noopener\"><strong><u>FREE 14-day trial today<\/u><\/strong><\/a><strong>! \ud83c\udf89<\/strong><\/p>\n<p><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Spruce Happenings It\u2019s time for your quarterly dose of all things Spruce! We&#8217;ve rounded up the noteworthy happenings since our last update to keep you in the know. Read on to find out more about the newest Spruce features and enhancements, quick tips and helpful how-tos, a look into our community, some new content we\u2019ve [&hellip;]<\/p>\n","protected":false},"author":21,"featured_media":5635,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"slim_seo":{"title":"Spruce Quarterly: Q3 News and Updates - Spruce Blog","description":"Spruce Happenings It\u2019s time for your quarterly dose of all things Spruce! We've rounded up the noteworthy happenings since our last update to keep you in the kn"},"footnotes":""},"categories":[39],"tags":[252,415,251,254,304],"different-template":[],"class_list":["post-5623","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-whats-new","tag-newsletter","tag-q3-newsletter","tag-spruce-quarterly","tag-spruce-updates","tag-whats-new"],"acf":[],"_links":{"self":[{"href":"https:\/\/sprucehealth.com\/blog\/wp-json\/wp\/v2\/posts\/5623","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/sprucehealth.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/sprucehealth.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/sprucehealth.com\/blog\/wp-json\/wp\/v2\/users\/21"}],"replies":[{"embeddable":true,"href":"https:\/\/sprucehealth.com\/blog\/wp-json\/wp\/v2\/comments?post=5623"}],"version-history":[{"count":0,"href":"https:\/\/sprucehealth.com\/blog\/wp-json\/wp\/v2\/posts\/5623\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/sprucehealth.com\/blog\/wp-json\/wp\/v2\/media\/5635"}],"wp:attachment":[{"href":"https:\/\/sprucehealth.com\/blog\/wp-json\/wp\/v2\/media?parent=5623"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/sprucehealth.com\/blog\/wp-json\/wp\/v2\/categories?post=5623"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/sprucehealth.com\/blog\/wp-json\/wp\/v2\/tags?post=5623"},{"taxonomy":"different-template","embeddable":true,"href":"https:\/\/sprucehealth.com\/blog\/wp-json\/wp\/v2\/different-template?post=5623"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}