{"id":3519,"date":"2026-07-10T06:46:31","date_gmt":"2026-07-10T13:46:31","guid":{"rendered":"https:\/\/blog.sprucehealth.com\/?p=3519"},"modified":"2026-07-10T07:22:34","modified_gmt":"2026-07-10T14:22:34","slug":"direct-care-practice-uses-spruce-for-all-of-their-patient-communications","status":"publish","type":"post","link":"https:\/\/sprucehealth.com\/blog\/direct-care-practice-uses-spruce-for-all-of-their-patient-communications\/","title":{"rendered":"How Arktos Direct Care Runs Patient Communication on Spruce"},"content":{"rendered":"\n<p class=\"paragraph\">Dr. Kyle Hampton founded Arktos Direct Care in 2018 with Dr. Aida Yavari, building a family practice around a small patient census, personalized care, and accountability to patients first, a direct answer to the long waits and rushed visits of traditional primary care. The practice uses Spruce for all of its patient communication, calls, texting, and video telemedicine, and Dr. Hampton&#8217;s favorite part is having the same easy-to-use platform on his phone and his computer, so his workflow never changes when he leaves the office.<\/p>\n<h3><span class=\"s1\"><b>A bit about the business&#8230;<\/b><\/span><\/h3>\n<p class=\"m-text-align-center text-align-left m-size-16 size-20\">Arktos Direct Care was created in 2018 due to the changing climate of healthcare. As a family practice physician, I was seeing some of the pitfalls of primary care. Too often in primary care offices today, patients are experiencing long wait times, rushed office visits, and appointments offered months away. Arktos was designed around the idea that a small patient census, personalized care, and accountability to the patients first and foremost would lead to better health outcomes for those patients.<\/p>\n<h3><span class=\"s1\"><b>How long have you been doing it?<\/b><\/span><\/h3>\n<p>I opened the practice four years ago with Dr. Aida Yavari.<\/p>\n<h3><span class=\"s1\"><b>What first brought you to Spruce?<\/b><\/span><\/h3>\n<p>Recommendations from other DPC doctors and the ease of use to be able to constantly communicate with patients.<\/p>\n<h3><b><\/b><span class=\"s1\"><b>How do you use Spruce at work?<\/b><\/span><\/h3>\n<p>We use Spruce for all of our patient communications\u2014whether it be calls, texting, or video telemedicine.<\/p>\n<h3><b><\/b><span class=\"s1\"><b>What is your favorite Spruce feature?<\/b><\/span><\/h3>\n<p dir=\"ltr\">Being able to have the same easy-to-use platform on my mobile device as on my computer so that there is no change in workflow when I am out of the office.<\/p>\n<h3><b><\/b><span class=\"s1\"><b>What do you like to do most when you&#8217;re not working?<\/b><\/span><\/h3>\n<p class=\"font_7\">When I\u2019m not working, I like to spend time with my wife and kids. I also mountain bike, hike, and enjoy the great Colorado outdoors.<\/p>\n<p><em>You can learn even more about Arktos Direct Care on Facebook at <a href=\"https:\/\/www.facebook.com\/Arktosdirect\">@arktosdirect<\/a>.\u00a0<\/em><\/p>\n<p><strong>New to Spruce? Try us out FREE for 14 days: <a href=\"https:\/\/l.sprucehealth.com\/startspruce\">https:\/\/l.sprucehealth.com\/startspruce<\/a><\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"<p><\/p>\n","protected":false},"author":21,"featured_media":3521,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"slim_seo":{"title":"How Arktos Direct Care Runs Patient Communication on Spruce - Spruce Blog","description":"See how Arktos Direct Care, a family-focused direct care practice, handles all of its patient communication on Spruce, from calls to video."},"footnotes":""},"categories":[28,17,31,1,39],"tags":[],"different-template":[],"class_list":["post-3519","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-direct-primary-care","category-practice-improvement","category-practice-profiles","category-uncategorized","category-whats-new"],"acf":[],"_links":{"self":[{"href":"https:\/\/sprucehealth.com\/blog\/wp-json\/wp\/v2\/posts\/3519","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/sprucehealth.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/sprucehealth.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/sprucehealth.com\/blog\/wp-json\/wp\/v2\/users\/21"}],"replies":[{"embeddable":true,"href":"https:\/\/sprucehealth.com\/blog\/wp-json\/wp\/v2\/comments?post=3519"}],"version-history":[{"count":1,"href":"https:\/\/sprucehealth.com\/blog\/wp-json\/wp\/v2\/posts\/3519\/revisions"}],"predecessor-version":[{"id":5961,"href":"https:\/\/sprucehealth.com\/blog\/wp-json\/wp\/v2\/posts\/3519\/revisions\/5961"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/sprucehealth.com\/blog\/wp-json\/wp\/v2\/media\/3521"}],"wp:attachment":[{"href":"https:\/\/sprucehealth.com\/blog\/wp-json\/wp\/v2\/media?parent=3519"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/sprucehealth.com\/blog\/wp-json\/wp\/v2\/categories?post=3519"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/sprucehealth.com\/blog\/wp-json\/wp\/v2\/tags?post=3519"},{"taxonomy":"different-template","embeddable":true,"href":"https:\/\/sprucehealth.com\/blog\/wp-json\/wp\/v2\/different-template?post=3519"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}