{"id":3411,"date":"2022-07-27T16:37:39","date_gmt":"2022-07-27T23:37:39","guid":{"rendered":"https:\/\/blog.sprucehealth.com\/?p=3411"},"modified":"2023-11-02T03:26:19","modified_gmt":"2023-11-02T10:26:19","slug":"case-study-fast-paced-modern-med-spa-leverages-spruce-to-scale-business-exponentially","status":"publish","type":"post","link":"https:\/\/sprucehealth.com\/blog\/case-study-fast-paced-modern-med-spa-leverages-spruce-to-scale-business-exponentially\/","title":{"rendered":"Case Study: Fast-Paced, Modern Med Spa Leverages Spruce to Scale Business Exponentially"},"content":{"rendered":"\r\n<p>When <a href=\"https:\/\/www.jectnyc.com\/\">Ject<\/a> opened their doors four years ago, they were eager to build up clientele and weren&#8217;t overly concerned with their software stack. They initially chose a common commercial system for phone and patient communications, but that system did not live up to their expectations. They were missing calls, not getting notified of messages, and lacking visibility into what was happening with communications at large.<br \/><br \/>The team found themselves scrambling and texting on personal phones to try to ascertain why patients couldn&#8217;t reach them. As an office that was founded upon fast, responsive service, they were at a terrible disadvantage when they could not answer client calls or messages, ultimately resulting in missed revenue opportunities.<br \/><br \/>After exploring several options, Spruce quickly surfaced as the best solution for medical-grade, multi-channel communication (text and phone). And with easy onboarding designed to support the communication needs of all 45 employees across multiple locations, the platform could keep up with their growing business.<br \/><br \/>Download the case study to learn why Ject chose Spruce and how Spruce has revolutionized their communications.<\/p>\r\n<p>&nbsp;<\/p>\r\n<div class=\"s_gravity_form\"><script>\nvar gform;gform||(document.addEventListener(\"gform_main_scripts_loaded\",function(){gform.scriptsLoaded=!0}),document.addEventListener(\"gform\/theme\/scripts_loaded\",function(){gform.themeScriptsLoaded=!0}),window.addEventListener(\"DOMContentLoaded\",function(){gform.domLoaded=!0}),gform={domLoaded:!1,scriptsLoaded:!1,themeScriptsLoaded:!1,isFormEditor:()=>\"function\"==typeof InitializeEditor,callIfLoaded:function(o){return!(!gform.domLoaded||!gform.scriptsLoaded||!gform.themeScriptsLoaded&&!gform.isFormEditor()||(gform.isFormEditor()&&console.warn(\"The use of gform.initializeOnLoaded() is deprecated in the form editor 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<strong>1<\/strong> to <strong>10000<\/strong>.<\/div><\/div><\/div><div id=\"field_2_19\" class=\"gfield gfield--type-hidden gfield--width-full gform_hidden field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><div class='ginput_container ginput_container_text'><input name='input_19' id='input_2_19' type='hidden' class='gform_hidden'  aria-invalid=\"false\" value='&lt;p&gt;&lt;span data-sheets-value=&quot;{&quot;1&quot;:2,&quot;2&quot;:&quot;Thank you for your interest in this paper. You may download it now:\\n\\nhttps:\/\/spruce.docsend.com\/view\/c56d4sn9k5ucex82\\n\\nBest,\\nSpruce Health&quot;}&quot;&gt;Thank you for your interest in this paper. You may download it now:&lt;\/p&gt;\n&lt;p&gt;https:\/\/spruce.docsend.com\/view\/c56d4sn9k5ucex82&lt;\/p&gt;\n&lt;p&gt;Best,&lt;br \/&gt;\nSpruce Health&lt;\/span&gt;&lt;\/p&gt;\n' \/><\/div><\/div><div id=\"field_2_11\" class=\"gfield gfield--type-hidden gform_hidden field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><div class='ginput_container ginput_container_text'><input name='input_11' id='input_2_11' type='hidden' class='gform_hidden'  aria-invalid=\"false\" value='' \/><\/div><\/div><div id=\"field_2_12\" class=\"gfield gfield--type-hidden gform_hidden field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><div class='ginput_container ginput_container_text'><input name='input_12' id='input_2_12' type='hidden' class='gform_hidden'  aria-invalid=\"false\" value='' \/><\/div><\/div><div id=\"field_2_13\" class=\"gfield gfield--type-hidden 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