{"id":1132,"date":"2017-09-07T10:57:38","date_gmt":"2017-09-07T17:57:38","guid":{"rendered":"https:\/\/blog.sprucehealth.com\/?p=1132"},"modified":"2023-10-26T06:07:14","modified_gmt":"2023-10-26T13:07:14","slug":"whats-new-spruce-making-easier-stay-informed","status":"publish","type":"post","link":"https:\/\/sprucehealth.com\/blog\/whats-new-spruce-making-easier-stay-informed\/","title":{"rendered":"What’s New in Spruce: Making It Easier To Stay Informed"},"content":{"rendered":"

With our latest round of product updates, we’re making it easier for you to stay informed\u00a0and ‘on top’ of your inbox with two new features; spam detection and updated push notification previews.<\/p>\n

We’ve also snuck in a ‘bonus’ update! With so many\u00a0new features\u00a0and improvements from Spruce, we know it can be\u00a0hard to keep track of them. We’ve added a “What’s New” button from within your inbox so you can see the latest changes.<\/p>\n

Blocking\u00a0Spam from Your Inbox<\/h1>\n

Spruce will now automatically detect spam calls and email and\u00a0\u00a0give you the option to keep them out of\u00a0your inbox, so you can stay focused on patient and practice matters.<\/p>\n

Spam Detection for Inbound Calls<\/b><\/p>\n

\"\"<\/p>\n

We detect inbound spam calls by checking the caller’s number against a verified list of spam callers.\u00a0We are providing users with set of options for how to handle those spam calls – the default setting will be to send suspected phone calls direct to voicemail.<\/p>\n

View our\u00a0Help Center article for more information and to learn how to\u00a0change the default setting.\u00a0Read more about Spam Detection for Inbound Calls \u2192<\/a><\/p>\n

Spam Detection for Inbound\u00a0Emails<\/b><\/p>\n

\"\"<\/p>\n

Spruce will also automatically detect when an inbound email is likely to\u00a0be spam. The default setting is to not notify you of\u00a0suspected spam emails.<\/p>\n

View our\u00a0Help Center article for more information and to learn how to\u00a0configure the default setting.\u00a0Read more about\u00a0Spam Detection for Inbound Emails\u00a0\u2192<\/a><\/p>\n

Push Notification Previews<\/h1>\n

We updated your push notification preview with additional context to\u00a0help you better prioritize which\u00a0new messages need your attention.\u00a0Previews will now depend on what type of new message you received in Spruce. <\/span><\/p>\n

\"\"<\/p>\n

The new notifications will now read as follows:<\/span><\/p>\n

You have a new team message –\u00a0<\/strong><\/em>when a provider posts a message in a team conversation.<\/em>
\nA new internal note was posted\u00a0–\u00a0<\/strong><\/em>When a teammate\u00a0posts an internal message<\/em>
\nYou have a new message\u00a0–\u00a0<\/strong>When a patient messages or a provider sends a message to a patient in a patient conversation<\/em>
\nYou’ve been paged\u00a0–\u00a0<\/strong>When a teammate pages\u00a0you in a conversation<\/em>
\nMessage body\u00a0–\u00a0<\/strong>When there is\u00a0a new message in the\u00a0Spruce Support conversation<\/em><\/p>\n

‘What’s New’<\/h1>\n

We added a link in your Settings so you can easily check what’s new in Spruce at all times. Just go to your Settings and looked for “What’s New.” Tap or click on the link and you’ll be redirected a page with all the newest updates from Spruce.<\/p>\n

\"\"<\/p>\n

\n

Ready for the updates?<\/b><\/h3>\n

These updates are available now on the\u00a0<\/span>Web<\/span><\/a>,\u00a0<\/span>Android<\/span><\/a>, and\u00a0<\/span>iPhone<\/span><\/a>.<\/span><\/p>\n

If you’re using Spruce on your phone and not seeing the updates, check your phone’s app store to make sure your Spruce app is up to date.<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"

With our latest round of product updates, we’re making it easier for you to stay informed\u00a0and ‘on top’ of your inbox with two new features; spam detection and updated push notification previews.<\/p>\n","protected":false},"author":13,"featured_media":1899,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"slim_seo":{"title":"What's New in Spruce: Making It Easier To Stay Informed - Spruce Blog","description":"With our latest round of product updates, we're making it easier for you to stay informed\u00a0and 'on top' of your inbox with two new features; spam detection and u"},"footnotes":""},"categories":[39],"tags":[],"different-template":[],"class_list":["post-1132","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-whats-new"],"acf":[],"_links":{"self":[{"href":"https:\/\/sprucehealth.com\/blog\/wp-json\/wp\/v2\/posts\/1132","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/sprucehealth.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/sprucehealth.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/sprucehealth.com\/blog\/wp-json\/wp\/v2\/users\/13"}],"replies":[{"embeddable":true,"href":"https:\/\/sprucehealth.com\/blog\/wp-json\/wp\/v2\/comments?post=1132"}],"version-history":[{"count":0,"href":"https:\/\/sprucehealth.com\/blog\/wp-json\/wp\/v2\/posts\/1132\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/sprucehealth.com\/blog\/wp-json\/wp\/v2\/media\/1899"}],"wp:attachment":[{"href":"https:\/\/sprucehealth.com\/blog\/wp-json\/wp\/v2\/media?parent=1132"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/sprucehealth.com\/blog\/wp-json\/wp\/v2\/categories?post=1132"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/sprucehealth.com\/blog\/wp-json\/wp\/v2\/tags?post=1132"},{"taxonomy":"different-template","embeddable":true,"href":"https:\/\/sprucehealth.com\/blog\/wp-json\/wp\/v2\/different-template?post=1132"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}