It’s time for your quarterly dose of all things Spruce! We’ve rounded up the noteworthy happenings since our last update to keep you in-the-know. Read on to find out more about the newest Spruce features and enhancements, quick tips and helpful ‘how tos’, a look into our community, some new content we’ve created, and events where you can find us!
We continue to develop new features that are intended to make your experience with Spruce even stronger. Two standouts this quarter are major improvements to Bulk Messages and Scheduled Messages. Read on for details!
We’re thrilled to introduce a new web-based Scheduled Messages tab that enables users to view and manage scheduled messages that have been created but not sent. As a Spruce administrator, you’ll see scheduled messages that have been created by everyone on your team. If you are not an admin, you’ll see your own scheduled messages and can edit the content or delete the message at any time.
The Scheduled Messages tab lives just above the new Bulk Messages tab and is very intuitive to set up, mimicking the workflow of most calendaring systems. Just create your content, choose a date and time, and set it to deploy.
Scheduled messages can be used in both patient and team conversations. Give it a try to see how easy it is to use and how much time you’ll save each day!
Spruce has just released a new Bulk Messages tab, available on the web. From this tab, users will be able to view queued, in-progress, completed, and paused bulk sends as well as be able to cancel bulk message runs. This is exciting for several reasons! Users now have the ability to send bulk email, in addition to bulk SMS, secure messages, and bulk patient invites. Users can now also schedule bulk messages to send in the future—a much-requested feature!
It’s easy to create contact lists based on tags and bulk message specific groups with announcements, reminders, and more.
Bulk messaging is available on the Spruce Communicator plan. If you are interested in giving this feature a try, you can save 40% on your first three months, bringing the cost down to just $29/mo/per user. Drop us a note at firstname.lastname@example.org to get set up!*
Trusted Calling and Texting
Major improvements have been made to trusted calling and SMS texting on Spruce. Practices that register business phone numbers via Spruce will now automatically benefit from several types of new industry verification programs, which will help prevent your calls and text messages from being blocked or marked as spam. This ensures reliable and seamless communication at all times. To learn more about these upgrades, visit our help center.
Discover how this multi-state telepsychiatry office uses Spruce to communicate easily with patients, other practices, contractors, and even their virtual assistant! Read more about ‘At Your Service Psychiatry’ on our blog.
Hopefully you’ve been able to join one of our recent webinars, designed with your interests in mind. In the event that you missed us, catch up on these incredible sessions now! They are recorded and may be watched at your convenience. And, if you have any suggestions for future content, please send them our way: email@example.com.
We’ve distilled the best parts of our recent webinars into downloadable papers, so that you can jump right to the sections of interest.
In Exciting News
Spruce sat down with 417 Integrative Medicine, a primary care practice that offers services at home, at the clinic, and virtually. This group enjoys heightened productivity, reduced administrative overhead, swift billing, easy HIPAA compliance, and streamlined communication, thanks to their partnership with Spruce.
Download the case study to learn more about the features they’ve leaned on to scale their practice.
Spruce was proud to sponsor the Pediatric DPC Mastermind Event in Orlando, FL, February 24-26. In case you missed our pediatric spotlight last quarter, check out how Spruce texting vastly increased efficiency for Up North Pediatrics.
Know of a conference that you’d like for us to learn more about, attend, or sponsor? Give us a shout at firstname.lastname@example.org.
Spruce Virtual Events
Don’t miss our ongoing virtual event lineup! We have a new webinar each and every month. Next up is ‘Key Strategies for Eliminating the Fear of Launching & Maintaining a Private Practice‘. Register Now!
Interested in receiving our newsletter? Drop us a note at email@example.com and we’ll be sure to add you to the list! ?
*The Communicator offer is only applicable to new subscriptions and cannot be applied retroactively.