Spruce Now Connects with athenahealth
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Carrie Scott
- July 1, 2026
Spruce now connects with athenahealth, a leading cloud-based EHR. Conversations your team has with patients sync automatically to their chart in athenahealth — so no one has to rekey the same notes into two systems. The integration is available on the Communicator plan.
Seamless Sync of Patient Records and Communication
With the new Spruce–athenahealth integration, patient information and communications stay aligned across both platforms, eliminating manual data entry and minimizing errors. Practices will benefit from syncing:
- Patient Records:
- Sync patient records from athenahealth into Spruce at setup
- Automatically reflect new patients added in athenahealth
- Keep key contact fields updated in both systems
- Sync provider assignments as tags in Spruce for smarter routing
- Conversations:
- Sync messages and notes from Spruce directly into the athenahealth patient chart
- Choose between a selective approach that gives you more control (preferred by most users) or automated daily syncing, based on workflow preferences
Benefits for Healthcare Teams
Time Efficiency: Linking systems reduces manual data entry and corrections, saving an average of 30 seconds per contact update and 15 seconds per message update-adding up to hours saved each week.
Seamless Patient Identification: Staff can instantly recognize incoming patient calls and texts, improving response times and reducing miscommunication.
Centralized Communication & Documentation: Patient messages and notes are automatically unified in athenahealth, supporting better continuity of care, clinical decision-making, and simplifying billing, audits, and chart reviews.
Fast, Flexible Setup: Practices can get started quickly with guidance from the Spruce support team, including importing patient lists and configuring the integration to match their workflow needs.
How to Get Started
Practices interested in participating can contact Spruce Support to enable the integration, complete the necessary authorization, and begin syncing patient data. New to Spruce? Get started with a 14-day free trial.
“Our integration with athenahealth marks a significant step forward in reducing administrative burden and empowering care teams to focus on what matters most—delivering exceptional patient care,” said Shriya Ravikumar, Chief Operating Officer at Spruce Health.
For more information, visit the Spruce Health Help Center.
Frequently asked questions
What does the Spruce and athenahealth integration do?
The integration links the patient conversations your team has on Spruce with each patient’s record in athenahealth, so the chart stays current without anyone copying notes between two systems. It also keeps contact details — like name, email, and phone number — in sync between the two platforms, so updates made in one system carry over to the other automatically.
Which plan includes the athenahealth integration?
The athenahealth integration is included on the Communicator plan.
What is Spruce?
Spruce is the all-in-one platform for HIPAA-compliant healthcare communication: phone, text, fax, video, and secure patient and team messaging, with a signed BAA included in every plan.
Built for solo practitioners and teams alike, with tools to automate workflows, enable better team collaboration, and accountability. Spruce is trusted by more than 50,000 providers across primary care, mental health, and other healthcare specialties.
How much does Spruce cost?
Spruce is priced per user, per month. A user is any teammate you have added to your Spruce organization. Generally, this will include all clinicians, staff, and other employees (but not your patients). Spruce offers two plans: Basic ($24/user/month) and Communicator ($49/user/month).
About Spruce Health: Spruce is a HIPAA-grade, cloud-based communication platform that seamlessly integrates a robust business phone system with texting, faxing, and telemedicine. With Spruce, care teams can optimize collaboration, streamline patient interactions, and ensure accountability — all while delivering improved clinical and business outcomes, with a solution tailored for healthcare efficiency.
About athenahealth: athenahealth is a leading provider of cloud-based EHR and practice management solutions, helping healthcare organizations improve clinical and financial outcomes.
