Spruce Health Launches Integration with athenahealth to Streamline Healthcare Communication and Patient Management

Spruce Health, the leading platform for healthcare communication and collaboration, is excited to announce a new integration with athenahealth, a premier cloud-based electronic health record (EHR) system. This partnership brings together two innovative solutions to create a unified experience for healthcare teams, enabling faster workflows, improved coordination, and reduced administrative overhead.

Seamless Sync of Patient Records and Communication

With the new Spruce–athenahealth integration, patient information and communications stay aligned across both platforms, eliminating manual data entry and minimizing errors. Practices will benefit from syncing:

• Patient Records:
  • Sync patient records from athenahealth into Spruce at setup
  • Automatically reflect new patients added in athenahealth
  • Keep key contact fields updated in both systems
  • Sync provider assignments as tags in Spruce for smarter routing
    

• Conversations:
  • Sync messages and notes from Spruce directly into the athenahealth patient chart
  • Choose between a selective approach that gives you more control (preferred by most users) or automated daily syncing, based on workflow preferences

Benefits for Healthcare Teams


Time Efficiency:
Linking systems reduces manual data entry and corrections, saving an average of 30 seconds per contact update and 15 seconds per message update-adding up to hours saved each week.


Seamless Patient Identification:
Staff can instantly recognize incoming patient calls and texts, improving response times and reducing miscommunication.


Centralized Communication & Documentation:
Patient messages and notes are automatically unified in athenahealth, supporting better continuity of care, clinical decision-making, and simplifying billing, audits, and chart reviews.


Fast, Flexible Setup:
Practices can get started quickly with guidance from the Spruce support team, including importing patient lists and configuring the integration to match their workflow needs.

How to Get Started


Practices interested in participating can contact Spruce Support to enable the integration, complete the necessary authorization, and begin syncing patient data. New to Spruce? Get started with a 14-day free trial.

“Our integration with athenahealth marks a significant step forward in reducing administrative burden and empowering care teams to focus on what matters most—delivering exceptional patient care,” said Shriya Ravikumar, Chief Operating Officer at Spruce Health.

For more information, visit the Spruce Health Help Center.

About Spruce Health:
Spruce is a HIPAA-grade, cloud-based communication platform that seamlessly integrates a robust business phone system with texting, faxing, and telemedicine. With Spruce, care teams can optimize collaboration, streamline patient interactions, and ensure accountability — all while delivering improved clinical and business outcomes, with a solution tailored for healthcare efficiency.

About athenahealth:
athenahealth is a leading provider of cloud-based EHR and practice management solutions, helping healthcare organizations improve clinical and financial outcomes.